1. Supply chain bottlenecks
Connect disparate groups of service providers with residential/commercial tenants.
Document review, verification and processing still conducted manually in parts, or the entire end-to-end supply chain.
Incompatible software systems that require additional workaround processes.
Mismatch in digital maturity between customers and service providers, e.g., services involving governmental authorities and data processing.
2. Lack of operating visibility across the organisation’s value chain
Building operations and maintenance not visible or aligned with business models.
Siloed data and administrative practices that prevents flexibility to capitalise on new opportunities.
No data strategy or repository for curation to align business models with user segments.
Legacy systems that are not interoperable and stifle new innovations.
3. New business models
Physical space arbitrage, or space as a product leveraged to dispersed user segments at different time intervals e.g., flexible offices at multiple locations, space-as-a-service.
Location intelligence and associated services leveraged by algorithms into richer and contextually relevant information to different “mobile” user segments (e.g., residential tenants and surrounding services and amenities).
Building management integrations platform to open-up the full spectrum of built asset intelligence, combined with new analytical models, specifically targeting carbon neutrality and aligned with overall asset portfolio objectives.
Automation in planning and construction, e.g., automation of building regulations compliance review.